This privacy policy explains how (“we,” “us,” or “our”) collects, uses, and protects your personal data. It also outlines your rights under applicable laws, such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), and how you can exercise them.

Contents

Important Information and Who We Are

Types of Personal Data We Collect About You

How Is Your Personal Data Collected?

How We Use Your Personal Data

Disclosures of Your Personal Data

International Transfers

Data Security

Data Retention

Your Legal Rights

Contact Details

Complaints

Changes to the Privacy Policy and Your Duty to Inform Us of Changes

Third-Party Links

1. IMPORTANT INFORMATION AND WHO WE ARE

This privacy policy explains how 2CreditGoats collects and processes your personal data when you interact with our website, services, or marketing funnels powered by GoHighLevel.

This website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

Controller

2CreditGoats, headquartered in Costa Mesa, CA, USA, is the controller responsible for your personal data.

If you have questions about this privacy policy or wish to exercise your legal rights, please contact us using the details provided in Section 10.

2. TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU

We may collect, use, store, and transfer the following categories of personal data:

Identity Data: First name, last name, username, date of birth, and gender.

Contact Data: Email address, phone number, billing address, and shipping address.

Financial Data: Payment details, including credit card and account information, processed securely through third-party payment providers.

Transaction Data: Records of services purchased, payments made, and invoices issued.

Technical Data: IP address, browser type, operating system, time zone settings, and device identifiers.

Profile Data: Preferences, feedback, survey responses, and service history.

Usage Data: Data on how you interact with our website, funnels, and services.

Marketing and Communications Data: Preferences for receiving marketing materials and interactions with our campaigns.

We also process aggregated data for analytical purposes, which does not directly identify individuals.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We collect personal data using:

Direct Interactions

Completing forms on our website or funnels powered by GoHighLevel.

Corresponding with us via phone, email, or chat.

Automated Technologies

Cookies, pixels (e.g., Meta Pixel), and server logs to track interactions and gather Technical and Usage Data.

Analytics tools integrated with GoHighLevel and other platforms.

Third-Party Sources

Analytics Providers: Google Analytics, Meta Pixel.

Advertising Platforms: Meta (Facebook/Instagram), Google Ads.

Service Providers: Payment processors (e.g., Stripe), CRM systems (e.g., GoHighLevel).

4. HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

Purpose

Type of Data

Legal Basis

To register you as a new client

Identity, Contact

Performance of a contract.

To process and deliver services

Identity, Contact, Financial, Transaction

Performance of a contract; legitimate interests (e.g., recovering debts owed to us).

To manage our relationship

Identity, Contact, Profile

Performance of a contract; legal obligation; legitimate interests (e.g., keeping records updated).

To deliver marketing and communications

Identity, Contact, Marketing and Communications

Consent or legitimate interests (e.g., to grow our business).

To analyze and improve our funnels

Technical, Usage

Legitimate interests (e.g., improving the effectiveness of our advertising campaigns).

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us directly.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with the following third parties:

Advertisement Tracking Providers:

Hyros, Meta, and Google: For tracking and measuring the performance of advertisements and user engagement.

Automation Tools:

Zapier: Used to connect and automate workflows across different software platforms.

Electronic Signature Management:

DocuSign: For obtaining secure signatures on agreements, including Terms and Conditions.

CRM and Service Management:

GoHighLevel:

Hosts our services, including funnels and client dashboards.

Manages client relationships and communications.

Processes and stores payment details.

Powers email marketing campaigns for client communications.

Payment Processors:

Stripe: Used for secure payment processing and financial data storage.

Service Subcontractors:

Contractors or vendors assisting with service delivery.

We require all third parties to adhere to data protection laws and process personal data only for authorized purposes.

6. INTERNATIONAL TRANSFERS

If your data is transferred outside the United States, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent measures, to protect your personal data.

7. DATA SECURITY

We use robust security measures to safeguard your personal data, including:

Data encryption during transmission.

Access controls based on roles and responsibilities.

Regular security monitoring to detect and mitigate risks.

In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law.

8. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal and regulatory requirements.

Retention Periods:

Financial and Transaction Data: Retained for 7 years for tax compliance.

Marketing Data: Retained until you withdraw consent or unsubscribe.

9. YOUR LEGAL RIGHTS

You have the following rights under the CCPA and GDPR:

Access: Request a copy of your personal data.

Correction: Request updates to incorrect or incomplete data.

Deletion: Request deletion of data, subject to legal requirements.

Opt-Out: Decline the sale or sharing of personal data with third parties.

Data Portability: Request your data in a machine-readable format.

Withdraw Consent: Revoke consent for processing at any time.

To exercise these rights, contact us at [email protected]

10. CONTACT DETAILS

For questions or concerns about your data, contact:

Email: [email protected]

Address: 1525 Mesa Verde Dr E Suite 205 Costa Mesa, CA 92626

11. COMPLAINTS

If you are unsatisfied with our data practices, you may file complaints with the California Attorney General or your local data protection authority. However, we encourage you to contact us first so we can address your concerns.

12. CHANGES TO THIS PRIVACY POLICY

This policy is reviewed regularly and updated to reflect changes in our practices or legal requirements. The latest update was on 01/28/2025.

13. THIRD-PARTY LINKS

Our website may contain links to third-party platforms. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.